About Our Store

What type of products does Tack Of The Day Store specialize in?
We specialize in premium equestrian apparel and equipment for riders of all disciplines. Our product range includes competition wear (jackets, shirts, breeches), casual riding apparel, equestrian footwear, accessories, grooming supplies, and fashion apparel for the style-conscious equestrian.
Who is your typical customer?
We serve dedicated equestrian enthusiasts worldwide, from competitive riders needing performance gear for events to casual riders looking for comfortable, stylish apparel for trail riding. Our customers value quality, performance, and style in their equestrian gear.

Product Information

How do I determine the right size for riding apparel?
We provide detailed sizing charts for all our products. For competition wear, we recommend checking measurements carefully as fit is crucial for performance. If you’re between sizes or unsure, we suggest sizing up for comfort, especially for layering in colder weather.
Do you offer products for different riding disciplines?
Yes! Our range includes specialized gear for various equestrian sports, from show jumping to dressage, as well as casual riding wear. Our competition collection features technical fabrics designed for performance, while our casual line offers comfort and style for everyday riding.
What makes your equestrian footwear different?
Our footwear combines safety standards with comfort and style. We offer both casual riding shoes and specialized equestrian footwear with proper heel structure and sole design for secure stirrup placement and stable riding.

Ordering & Payment

What payment methods do you accept?
We accept all major payment options: Visa, MasterCard, JCB, and PayPal for your convenience and security.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect your payment information and never store sensitive credit card details on our servers.
Can I modify or cancel my order after placement?
Orders are processed quickly to ensure fast delivery. If you need to modify or cancel an order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t yet entered the shipping process.

Shipping & Delivery

Where do you ship from and how long does processing take?
All orders are processed within 1-2 business days from our headquarters in SILVIS, US. We understand equestrians need their gear promptly, so we prioritize quick order processing.
What shipping options are available?
We offer two shipping options:
• Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 days after shipping. Ideal for riders who need their gear promptly.
• Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 days after shipping. Perfect for planning ahead.
Do you ship worldwide?
We proudly ship to most global destinations. However, to ensure delivery reliability and product integrity, we currently cannot ship to Asia and select remote areas. We’re continuously working to expand our shipping network while maintaining our quality service standards.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. You can use this to monitor your package’s journey to your stable or home.

Returns & Exchanges

What is your return policy?
We stand behind our products and your satisfaction. If any item doesn’t meet your expectations, you may return it within 15 days of receipt. Whether it’s competition jackets that don’t fit perfectly or breeches that aren’t quite right, we’ll make it right.
How do I initiate a return?
Please contact our customer service team at [email protected] with your order number and reason for return. We’ll provide instructions and a return authorization.
Are there any items that cannot be returned?
For health and safety reasons, grooming products and pest control supplies cannot be returned once opened. All other products in original condition with tags attached are eligible for return within 15 days.
When will I receive my refund?
Once we receive your returned item, we’ll process your refund within 5-7 business days. The timing for the refund to appear in your account depends on your financial institution.

Still Have Questions?

Our customer service team understands the equestrian lifestyle and is here to help with any questions or concerns. Contact us at:

Email: [email protected]

Address: 1033 Glory Road, SILVIS, US 61282

At Tack Of The Day Store, we’re not just delivering products—we’re supporting your passion for equestrian excellence.