Term and Conditions

1.1 Eligibility

You must be at least 18 years old and have legal capacity to enter into binding contracts to use our website and make purchases.

1.2 Account Creation

While not required for browsing, creating an account enables faster checkout and order tracking. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current personal information
• Notifying us immediately of any unauthorized account use

2.1 Product Range

We specialize in premium equestrian products including:

• Riding Apparel: Competition jackets, casual riding tops, full seat breeches, chaps
• Equestrian Footwear: Casual shoes, specialized riding boots
• Accessories: Gloves, bandages, handbags, grooming supplies
• Competition Gear: Show apparel and equipment

2.2 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, slight variations in color or appearance may occur due to monitor settings. If a product doesn’t meet your expectations, please refer to our Returns Policy.

2.3 Product Availability

All items are subject to availability. We reserve the right to discontinue any product without notice and to limit quantities for special offers.

3.1 Order Process

Placing an order constitutes an offer to purchase, which we may accept by processing your payment and shipping the goods.

3.2 Pricing and Payment

All prices are in US dollars and include applicable sales tax. We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately upon order confirmation. In case of payment failure, your order will not be processed.

3.3 Order Confirmation

You will receive an order confirmation email once payment is processed. This email details your order contents and serves as your purchase receipt.

3.4 Order Modifications

Contact us immediately at [email protected] if you need to modify your order. We cannot guarantee changes once an order enters processing.

4.1 Shipping Areas

We ship globally except to Asia and select remote areas. Some restrictions may apply based on destination country regulations.

4.2 Processing and Delivery Times

• Order Processing: 1-2 business days after payment confirmation
• Standard Shipping: DHL or FedEx, 10-15 days after shipment ($12.95)
• Free Shipping: EMS, 15-25 days after shipment (orders over $50)

4.3 International Considerations

International customers are responsible for:

• Customs duties, taxes, and import fees
• Providing accurate shipping information
• Any delays caused by customs processing

4.4 Delivery Issues

Track your package using the provided tracking number. For delivery problems, contact the carrier directly first, then contact us if unresolved.

5.1 Return Policy

We accept returns and exchanges within 15 days of delivery. Items must be:

• In original, unused condition with all tags attached
• In original packaging, free from wear, dirt, or damage
• Accompanied by original receipt or order confirmation

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Gloves (hygiene reasons)
• Grooming or Pest Control Supplies (safety regulations)
• Final sale or clearance items
• Personalized or custom-made products

5.3 Return Process

1. Contact customer service within 15 days of receipt
2. Receive Return Authorization Number and instructions
3. Package items with original packing slip
4. Ship using trackable method to: 1033 Glory Road, SILVIS, US 61282
5. Allow 3-5 business days for processing after we receive your return

5.4 Refund Information

• Credit Card/PayPal: 5-10 business days after processing
• Bank Transfers: 7-14 business days after processing
• Original shipping fees are non-refundable
• Return shipping costs are customer’s responsibility unless due to our error

5.5 Exchanges

Exchanges follow the same process as returns. Price differences will be refunded or charged accordingly.

6.1 Copyright

All content on this website, including text, graphics, logos, images, and software, is our property or licensed to us and protected by copyright laws.

6.2 Trademarks

“Tack Of The Day Store” and our logo are trademarks. You may not use them without our prior written permission.

6.3 Limited License

We grant you a limited license to access and make personal use of this website. This license does not include:

• Resale or commercial use of the website or its contents
• Collection and use of product listings or descriptions
• Derivative use of the website or its contents
• Use of data mining or similar data extraction tools

7.1 Prohibited Activities

You agree not to:

• Use the website for any illegal purpose
• Submit false or misleading information
• Interfere with website security or functionality
• Attempt to gain unauthorized access to any part of the website
• Use the website to harass, abuse, or harm others

7.2 User Content

By submitting reviews, comments, or other content, you grant us a non-exclusive, royalty-free license to use, modify, and display such content.

8.1 Product Use

Our products are designed for equestrian activities. Users assume all risks associated with horseback riding and related activities. We are not liable for:

• Injuries resulting from product use
• Improper use of equestrian equipment
• Riding-related accidents or incidents

8.2 Website Operation

We strive to maintain continuous website availability but are not liable for:

• Temporary unavailability due to technical issues
• Errors or omissions in website content
• Viruses or malicious software acquired through website use

8.3 Maximum Liability

Our maximum liability to you for any claim related to your use of the website or products shall not exceed the purchase price of the products in question.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, explains how we collect, use, and safeguard your data.

These Terms are governed by the laws of the State of Illinois. Any disputes shall be resolved in the courts of Rock Island County, Illinois. We encourage you to contact us directly at [email protected] to resolve any issues before pursuing formal proceedings.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.

Thank you for choosing Tack Of The Day Store. We appreciate your trust in us and are committed to providing exceptional equestrian products and service.